Pedro Ganço

Last updated: 15 September 2026

Data deletion

You can ask us to delete the personal data we hold about you at any time, free of charge and without giving a reason. This page explains how, what gets deleted, and how long it takes.

How to ask

Choose whichever is easier for you:

  • reply DELETE to any of our messages on WhatsApp; or
  • email pedro@pedroganco.com with the subject "Data deletion request".

Include the phone number or email address you used with us, so we can find your record. If we cannot match the request to a person with reasonable confidence, we may ask you for one extra detail to confirm it is really you.

What we delete

  • your phone number, name and email address;
  • your sales funnel data: where you came from, what you asked for, what you were sent;
  • the delivery metadata stored on our side.

What we have to keep, and why

  • Invoices and accounting records for any purchase, which Portuguese tax law requires us to keep for 10 years.
  • A minimal opt-out record, your number in a suppression list, so that we do not contact you again by mistake. It holds nothing beyond what is needed for that.

Conversation content held by WhatsApp itself is governed by Meta. To remove it from your device or account, delete the chat in WhatsApp or use the account controls Meta provides.

How long it takes

We confirm receipt within 5 working days and complete the deletion within 30 days, as required by Article 12 of the GDPR. If the request is complex, we may extend that by up to two months and will tell you why.

Not satisfied with how we handled it? You may complain to the Portuguese supervisory authority, CNPD (cnpd.pt), or to the authority in the country where you live.